Returns and exchanges are accepted on most merchandise within 14 days of receipt for items that have not been worn, altered or washed, and with all tags attached. Contact us at email@example.com for a Return Authorization.
Please enclose the Return Authorization with the merchandise to the following address at your own cost:
c/o Team Creation
25 Cotters Lane
East Brunswick, NJ 08816
All returns must be received to our warehouse within 14 days after the RA is issued. Please choose your shipping method accordingly. Original shipping and handling charges are non-refundable. We cannot be held responsible for packages returned to us using shipping methods that are not traceable. In case of dispute, we recommend you retain proof of sending. Refunds will be issued within 30 days of us receiving your cancellation notice.
All promotion or merchandise designated as FINAL SALE, END OF SUMMER SALE, END OF WINTER SALE or more than 50% off the original price is NOT returnable. No refund or exchange will be accepted.
All promotions are not applicable on previously placed orders.
If you have any questions, please email us at firstname.lastname@example.org complete the contact form here.
U.S Shipping Information
||Estimated Delivery Time
||Arrives 3 to 7 business days after processing
||Arrives 2 business days after processing if you place your order by 2 PM ET Monday to Friday
International Shipping Information
||Estimated Delivery Time
Arrives 7 - 21 business days after processing if you place your order by 2 PM ET Monday to Friday. Please note that we are not responsible for any duty and custom charges.
Note: Shipping methods offered during checkout may vary based on the delivery address. Some restrictions apply for shipping to Hawaii, Puerto Rico and APO/FPO addresses. For international shipping options, see international shipping.
If you place your order before 2 PM ET Monday to Friday (excluding holidays), we begin processing same day. If you place it after 3 PM ET, we begin processing the next business day. We process orders within 1 to 2 business days, after credit card verification.
SHIPPING TO PO BOXES
We use USPS as the carrier when shipping to PO Boxes.
SHIPPING TO ALASKA, HAWAII & PUERTO RICO
For deliveries to Alaska, Hawaii & Puerto Rico, select two-day for expedited delivery.
ADDITIONAL SHIPPING DETAILS
We will ship orders to the address you indicate as long as it meets the address requirements at checkout. Upon delivery of your items to the carrier, you assume risk of loss as well as ownership of items purchased through the website, and you are responsible for filing any claims with the carrier for damaged and/or lost shipments. If you refuse delivery of your order, it will be returned to our warehouse and you will receive a refund for the merchandise and tax paid. Shipping charges are nonrefundable.
Please make sure you ship your package to a secure location. If a package has been marked by delivered, theft is outside of our control and we are unable to offer refunds for stolen package.